1. Timeliness of response and actions:
Excellent
Good
Acceptable
Unacceptable
2. Professionalism and courtesy of staff:
Excellent
Good
Acceptable
Unacceptable
3. Services provided met customer needs:
Excellent
Good
Acceptable
Unacceptable
4. Knowledge of products or services provided:
Excellent
Good
Acceptable
Unacceptable
5. Responsiveness / problem resolution:
Excellent
Good
Acceptable
Unacceptable
6. Timely and effective communications:
Excellent
Good
Acceptable
Unacceptable
7. Likelihood of engaging EOI in the future:
Excellent
Good
Acceptable
Unacceptable
For any questions marked unacceptable, please provide us
with more information: